Category Archives: Uncategorized

Coaching Conversation Template with Gossip Example

This coaching conversation process and example is from my forth-coming book: TOUGH CONVERSATIONS MADE EASY WITH COURTESY AND RESULTS, which will be available by September of 2016.  Please improve the book by giving me your feedback.   Owing a proven process for … Continue reading

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How to Discourage Rats, Stool Pigeons and Informants in the Workplace

A few years ago, I called my boss on his cell phone.  After a few pleasantries, I said,”You have created a culture of informants in this organization.” Tough conversation.  Probably should have had the conversation face-to-face, but it was hard … Continue reading

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What would you do if you were in my shoes?

I’m sure you have heard it before.  The employee who second guesses your decisions, saying something like, “If I were in charge, I would…” Or, you have to make a tough decision: cut costs, hire one person for an opening … Continue reading

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Managing Your Desk-8 steps to success

Are you going in too many directions at once?  Do projects seem to never end? Is your inbox too high to see over?  Does your mind race, wondering where to start and what to do next?  No worries, everyone has … Continue reading

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Problem Solving-Step Nine-Evaluate

Congratulations on what you accomplished so far.  You learned that clearly defining the problem is the key.  You learned to distinguish between a problem and a condition.  You looked at possible alternatives, took action, monitored your progress, made needed changes … Continue reading

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Deal With Chronic Tardiness: Sample Coaching Conversation

In a recent article we talked about the affects of chronic tardiness.  In this article I will present a scripted conversation of the first attempt to coach a situation where there is existing chronic tardiness. The two parties are John, … Continue reading

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Maximum Heart Rate Training Concept Applied to the Work Environment

There is a concept in fitness called the target hear rate training zone.  There are easy ways to calculate this and slightly more complex.  The idea is that, depending on your fitness, you work out at a percentage of your … Continue reading

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Distorted Thinking Hurts Your Ability to Lead and Manage

Have you ever gotten out of bed completely down because you had to face something?  Maybe you knew that you were going to have an uncomfortable conversation with your boss or coworker.  The idea of facing time-wasting, mind-numbing meeting after … Continue reading

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Coaching to Eliminate Chronic Tardiness Part One

The best solution to chronic tardiness is to get in your time machine, go back and deal with it before you created the chronic tardiness behavior. I know that some of you are wondering how you created the behavior.  Maybe … Continue reading

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Public Speaking Part 5-Practice

“Oh, no, I hate practicing speeches, standing in front of the mirror and watching myself talk and practicing gestures.  It feels so phony!” GOOD NEWS!  You don’t have to do all of practice of your speech practice out loud.  And … Continue reading

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