Category Archives: Communications

Communications

Tough Conversations Made Easy With Courtesy and Results Part 2

The Following excerpt is content from John Cameron’s upcoming book                Tough Conversations Made Easy with Courtesy and Results                                                           © John A. Cameron, 2016 MODULE 1: Setting Expectations Make Fewer Promises: Keep All of Them  Once Expectations are set … Continue reading

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Tough Conversations Made Easy with Courtesy and Results Part 1

The Following excerpt is content from John Cameron’s upcoming book                Tough Conversations Made Easy with Courtesy and Results                                                           © John A. Cameron, 2016   This book is dedicated to many people. I thank my parents who … Continue reading

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What would you do if you were in my shoes?

I’m sure you have heard it before.  The employee who second guesses your decisions, saying something like, “If I were in charge, I would…” Or, you have to make a tough decision: cut costs, hire one person for an opening … Continue reading

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Persuasion: Should I Use a Story or Numbers or Both?

I read a great book a while back called Made to Stick by Dan and Chip Heath.  In the book the authors talked about a test of different approaches to raise money for children; sick, poor, starving children.  The test used three … Continue reading

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Make Sure Emails are Understood and Acted on

You can make sure your emails are read, understood and acted upon simply by using a tool you use everyday in spoken conversations. The names have been changed in the following story. Sally,  a potential consulting client, came to me … Continue reading

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Great Sounding Words Can Get In the Way of The Truth

Even though words are the smallest part of the trinity of human communication-body language, tone of voice, and words-the wrong words will quickly kill the relationship between you and your co-workers, clients, bosses and subordinates.  You will find it more … Continue reading

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Let Your Body Language Speak the Truth

We’ve all experienced it.  You are at the gym or a bar or an airport and see a politician talking on the TV.  You can’t hear him so the only clues you have about him are his facial expressions, the … Continue reading

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Let Your Tone of Voice Speak the Truth

How important is tone of voice to getting your message across and being approachable?   Next to body language, it is the most important part of the trinity human communication- body language, words and tone.  How do you control the … Continue reading

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Prioritizing: Part Two. Communicating Changes in Priorities

You are the boss.  You have a list of priorities.  You have done a decent job of communicating this list of priorities to your employees.  You told people why things are important, their impact on the organization,  employees, yourself and, … Continue reading

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The Second Key To Persuasion

 You will get better at persuasion if you are willing to do three things. 1. Understand and validate the other person’s position 2. Understand the inertia they have to overcome-the habit of doing what they are doing now-before you can … Continue reading

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