Monthly Archives: August 2012

Problem Solving: Part Eight-Complete or Finish

I mentioned in an earlier article that most problems required a project to solve.  The previous steps you’ve seen from me in articles on problem solving really reflect a project management process.  One of the biggest failures in project management … Continue reading

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Performance Improvement Coaching. Words and Phrases-Part Two

In the previous article on performance improvement coaching you saw a sample of a conversation and learned  key points.  In this article we will talk more about strategy and tactics.  Strategy is the framework you operate under.  Tactics are the … Continue reading

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Problem Solving: Part 7-Adjust or Modify

I know a man.   He’s a very smart man.  He is willing to work hard.  And he is so determined.  He has a flaw, like most men.  Okay, he has many flaws, like all men.  Okay, he is me. … Continue reading

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Performance Improvement Coaching Words and Phrases: Part 1

All of us, if we have been in management for more than a week, have had to have performance improvement coaching conversations.  Many of us, myself included more times than I want to remember, have been forced to fire people. … Continue reading

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Great Leaders Need to Learn How to Follow

Are you ready to lead?  Good Leaders know they have to learn to be good followers first. Joe and Lester, two directors in the organization, left the meeting with the Senior Vice President. They looked quickly to make sure no … Continue reading

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Problem Solving: Part Six-Monitor or Track Progress

You’ve assembled the right team, looked at and picked what you think is the right plan to solve your problem.  You’ve finally implemented or executed your solution.  You check back in two weeks to see how everyone is progressing.  Some … Continue reading

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